Last Updated: August 10, 2018
We at Rok Lending hate unsolicited commercial e-mail as much as you do. Also known as Spam or junk e-mail, it is a disservice to the Internet community. We fully endorse and comply with the requirements of the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act), and all other applicable unsolicited commercial e-mail laws. If you subscribe to electronic newsletters or other communications from us or our website, you will always have an option to unsubscribe immediately. If you have additional questions, comments or concerns, please contact us by sending an e-mail to info [at] PracticePanther [dot] com and providing us with information relating to your concern.
Rok Lending's support monitors large import lists and emails going to a large number of contacts. Any customer found to be using Rok Lending for spam will be immediately cut-off from use of the product. If you know of or suspect any violators, please notify us immediately at info [at] RokLending [dot] com.
Every email contains a mandatory unsubscribe link – those individuals who try to remove this link will be warned that they are doing so. If the link is removed or de-activated in any way, Rok Lending will terminate the customer’s account.
Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email to only those who have requested to receive it, you are following accepted permission-based email guidelines.
The recipient of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.
The recipient of your email has been clearly and fully notified of the collection and use of his email address and has consented prior to such collection and use. This is often called informed consent.
The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years.
Rok Lending has a permission-based email-marketing tool that follows the strictest permission-based philosophies:
Verification – If your contact changes his or her interests or unsubscribes, Rok Lending automatically sends an email confirmation.
Unsubscribe – Every email generated from Rok Lending contains an unsubscribe link which allows your contacts to opt-out of future emails and automatically updates your contact lists to avoid the chance of sending unwanted emails to visitors who have unsubscribed.
Identification – Your email header information is correct because it is pre-set for you by Rok Lending. Your email’s “From” address is verified and already accurately identifies you as the sender.
Contact Information – all of your emails are pre-filled with your contact information including your physical address.
Are you importing a purchased list of ANY kind?
Are you sending to non-specific addresses such as:
email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, or other general addresses.
Are you sending to distribution lists or mailing lists which send indirectly to a variety of email addresses?
Are you mailing to anyone who has not explicitly agreed to join your mailing list?
Have you falsified your originating address or transmission path information?
Have you used a third party email address or domain name without their permission?
Does your email’s subject line contain false or misleading information?
Does your email fail to provide a working link to unsubscribe?
If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER. For more information visit The Coalition Against Unsolicited Email (www.cauce.org) or contact Rok Lending Customer Support.
Please note that the content of this page can change without prior notice. This Anti-Spam Policy was last updated on 08-10-2014.
Copyright © 2018 Rok Lending. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.
What is Spam?
What constitutes a Preexisting business relationship?
What constitutes consent?
Isn't there a law against sending Spam?
How does Rok Lending protect you from sending spam?
How to protect yourself from Spam: Take the Spam Test:
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